FAQ's

1. What is The Lit Marquee? The Lit Marquee is a marquee letter rental company that offers a wide selection of beautifully crafted and illuminated letters, numbers, and symbols.

2. What types of events do you cater to? We cater to a diverse range of events, including weddings, birthdays, corporate gatherings, engagement parties, baby showers, anniversaries, and more. Our marquee letters are designed to elevate any occasion.

3. How do I rent marquee letters from The Lit Marquee? Renting marquee letters is easy! Browse our selection on our website, choose the letters or symbols you need, select the event date, and fill out the inquiry form. Our team will get in touch with you to confirm availability and guide you through the rental process.

4. How are the marquee letters powered? Our marquee letters are designed for both indoor and outdoor use and are powered by standard electrical outlets. We provide all the necessary power cords and equipment for easy setup.

5. How far in advance should I book the marquee letters for my event? We recommend booking your marquee letters 90 days in advance to ensure availability, especially during peak event seasons. However, we can often accommodate last-minute requests based on our inventory and schedule.

6. Can I change my rental order after I've confirmed it? Yes, changes to your rental order can be made, subject to availability. Please contact us as soon as possible if you need to make any modifications to your order.

7. What happens if there is inclement weather on the day of my outdoor event? If your event is affected by inclement weather, please contact us to discuss options. We'll work with you to find a suitable solution, which may include rescheduling or modifying the setup to accommodate indoor use.

8. Are there any additional fees I should be aware of? Our rental prices include delivery, setup, and pickup. Additional fees may apply for extended rental periods, or specific setup requirements. We'll provide a clear breakdown of all costs when you inquire about your rental.

9. What is your cancellation policy? Please refer to our detailed cancellation policy listed on our website for information on cancellations, refunds, and rescheduling.

10. How do I contact The lit Marquee for more information? You can reach us through the contact form on our website, email at thelitmarquee@gmail.com or send a direct message via Instagram/Facebook at @thelitmarquee. Our friendly team is here to assist you with any questions or concerns you may have.